Carpet Cleaning
And Pest Control FAQ

EVOLUTION GROUP CARPET CLEANING AND PEST CONTROL

Below are the answers to some of our most asked Carpet Cleaning and Pest Control Questions

10-12 Months is the recommended time between carpet cleans.
Carpet Manufacturers recommend getting the carpets cleaned every 10 – 12 months for very good reason, getting your carpets professionally cleaned on a regular basis will help reduce wear and tear, and also help to remove odours, and allergens that are collected naturally in the carpet pile.

We are competitive with our pricing. Our price includes stain removal (average soiling), free sanitising and deodorising. We do not rush our work and our aim is to produce exceptional results everytime. At Evolution Group Carpet Cleaning we use only the best quality detergent pre-sprays and spotter products on your expensive carpet.
When comparing prices bear in mind that our technicians are all professionally trained and IICRC accredited. We are the preferred company for many local Real Estate companies and Strata management. There is nothing worse than paying a non accredited company to clean your carpets, and then finding out they don’t come up to the required standard by Real Estate agents resulting in loss of bond. Its highly likely that the company you used won’t come back to remedy any issues and you will be left paying the bill twice.

EFTPOS facility is available ($2 surcharge applies) or cash.
All paperwork is provided for you i.e. Receipt of payment, and where applicable a detailed Pest Control Certificate.

Hot Water Extraction The HOT WATER EXTRACTION method is recognised as the preferred choice of cleaning method by Real Estate companies and carpet manufacturers. The pressurised hot water extraction process uses a combination of high water pressure for agitation and hot water to increase reaction rate. It’s the ideal solution for bond cleans or if your carpets haven’t been cleaned in past 12 months.

Value for Money – At Evolution Group Carpet Cleaning And Pest Control we are committed to each and every customer, We believe in building lasting relationships, working closely together and delivering the best possible service to our clients, producing exceptional results, that will leave your home and office cleaner, fresher and healthier!

THAT’S OUR PROMISE!

Your carpets will be touch dry and on average will be dry around 3 – 5 hours after your clean – The time it takes for your carpets to be dry is largely dependant on the type of carpet you have in your home, as wool absorbs 30% of its own body weight compared to synthetics which absorb only around 10%. Air flow is another contributing factor to drying time, we recommend turning ceiling fans on low and opening windows where possible to assist with shorter drying times.

We advise not to walk any freshly cleaned carpets until they are dry. Whilst they are wet your carpets will act like magnets, and will attract any dirt that may come into contact with them. Open the windows and allow air circulation for faster drying times.

No. Evolution Group Carpet Cleaning and Pest Control are a family owned and locally operated business. Due to not being franchised based, we don’t have fees to pay to national and state offices, so this helps keep the costs down for you our loyal customers.

No. Not all carpet stains are treatable. We are so confident in our stain removal service though that we believe if we can’t remove a stain, then it is likely permanent damage and it is highly unlikely that anyone will be able to remove it without causing more damage or staining to the carpet.

 

No. Our technicians are police checked and fully insured. Lots of our customers love the fact that we come in and complete the work while they are not home.  On arriving home later that day, the house smells great and the carpets are clean, fresh and healthier. We will leave your house safe and secure on departure and leave confirmation of the time of our service.

Yes, it would really help our technician’s if the customer could vacuum the required areas to be cleaned and remove any objects off the carpet to allow for the maximum carpeted area to be cleaned.

Yes, If possible. Not everyone has the space to clear an entire room(s), so we can go around items such as beds, Lounge suites, TV units etc. However we will say the more you can remove, then the more we can clean for you.

Yes, Once dry, our products are Child & Pet friendly. We have a healthy track record of safety and customer satisfaction.

YES. Our pest technicians have been fully trained, and carry full Pest Management Technician licences issued by Queensland Health to operate and use Pest Control products.

Normally NO, in most circumstances there is no need to remove items from your cupboards. We use a combination of Residual sprays, dusts and gels in the kitchen. However, if there is a known insect infestation, then removal of items in the cupboards will be required in order for a more detailed pesticide chemical application to be applied.

Yes, it is possible that insects may be seen for a short time after a treatment, the chemicals we use are designed to flush insects out.  More often than not they will come into contact with treated areas and will die shortly after. Seeing pets after a treatment can be a sign that the treatment is doing it’s job.

Yes. Although we cannot guarantee you will not see any more pests, our treatments do come with a professional warranty, based on the hygiene standards of the property treated.  If insect activity becomes excessive at any time within the warranty period we will come back and retreat at no extra charge.

Your Pest Control should be checked and re applied every 6 to 12 months.

(Commercial treatment intervals are different and based on type of Service/Product made or stored at the premises).

Load More

You can rest assure we will leave your home or workplace cleaner, fresher and healthier
THAT’S OUR PROMISE!

WHAT OUR CLIENTS SAY

Thank you so much for the amazing job you did on our carpets Mark, you managed to remove all the stains I was concerned about and the carpets have never looked better…thank you so much!

Kristy Hall - Hope Island 'Carpets Cleaned'
Kristy Hall - Hope Island 'Carpets Cleaned'

Mark from Evolution Group came out and cleaned our bayliner interior, there was salt stains and some marine oil and it all came up so easily. Not the easiest job in the world to clean a boat and I must say I was thoroughly impressed with the professional service I received.

Michael L - Helensvale 'Marine Vessel Cleaned'
Michael L - Helensvale 'Marine Vessel Cleaned'
DO YOU HAVE A CARPET THAT NEEDS CLEANING? GIVE US A CALL
CONTACT US